Privacy Policy
1. Data protection at a glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Please refer to our privacy policy, listed below this text, for detailed information on data protection.
Data collection on this website
Who is responsible for data collection on this website?
The processing of data on this website is carried out by the website operator. You can find their contact details in the „Information about the Data Controller“ section of this privacy policy.
How do we collect your data?
Your data is collected partly by you providing it to us. This can include, for example, data that you enter into a contact form.
Other data are collected automatically or with your consent when you visit the website through our IT systems. This primarily includes technical data (e.g. Internet browser, operating system, or time of page access). This data collection occurs automatically as soon as you access this website.
How do we use your data?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.
What rights do you have regarding your data?
You always have the right to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the relevant supervisory authority.
You can contact us at any time regarding this and other data protection matters.
Analysis tools and third-party tools
When visiting this website, your browsing behaviour may be statistically analysed. This is done primarily with so-called analysis programmes.
Detailed information about these analysis programmes can be found in the following data protection declaration.
2. Hosting
We host the content of our website with the following provider:
IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as IONOS). When you visit our website, IONOS collects various log files, including your IP addresses. For details, please refer to the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.
The use of IONOS is based on Art. 6(1)(f) of the GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. Where appropriate consent has been requested, processing will be carried out exclusively on the basis of Art. 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.
3. General Information and Mandatory Notice
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
By using this website, various personal data will be collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
Please be advised that data transmission over the internet (e.g. in email communication) may have security vulnerabilities. It is not possible to protect data completely from access by third parties.
Notice regarding the responsible body
The controller responsible for data processing on this website is:
WBZ NORD GmbH
Banksstrasse 1–28
D-20097 Hamburg
Telephone: +49-40-76 79 51 99-0
E-mail: info@wbznord.de
The controller is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage duration
Unless a more specific retention period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or revoke consent for data processing, your data will be deleted, provided that we do not have other legally permissible grounds for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will occur after these grounds cease to apply.
General information on the legal bases for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of personal data
In the context of our business activities, we work with various external bodies. This sometimes requires the transfer of personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest in the transfer under Art. 6(1)(f) GDPR, or if another legal basis permits the transfer of data. When using contract processors, we only pass on our customers' personal data on the basis of a valid contract for contract processing. In the event of joint processing, a contract for joint processing is concluded.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been given at any time. The lawfulness of data processing carried out up to the point of revocation shall remain unaffected by the revocation.
Right to object to data processing in special cases and to direct marketing (Art. 21 GDPR)
Where the processing of data is based on Art. 6(1)(e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time, for reasons arising from your particular situation; this also applies to profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims (objection pursuant to Art. 21(1) GDPR).
SHOULD YOUR PERSONAL DATA BE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU SHALL HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING, INCLUDING PROFILING IN SO FAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT TO THE PROCESSING FOR DIRECT MARKETING PURPOSES, YOUR PERSONAL DATA SHALL NO LONGER BE PROCESSED FOR THESE PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to complain to the relevant supervisory authority
In the event of infringements of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State where they have their habitual residence, place of work or place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfilment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.
Information, Rectification, and Deletion
You have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing at any time within the framework of the applicable legal provisions, and if applicable, a right to rectification or erasure of this data. You can contact us at any time for this purpose, as well as for further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us regarding this at any time. The right to restrict processing exists in the following cases:
If you dispute the accuracy of your personal data stored with us, we will generally need time to verify it. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data, instead of its erasure.
If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.
SSL or TLS encryption
This page uses SSL or TLS encryption for security reasons and to protect the transmission of sensitive content, such as orders or enquiries, that you send to us as the site operator. You can recognise an encrypted connection by the browser's address bar changing from „http://“ to „https://“ and by the padlock icon in your browser bar.
If SSL or TLS encryption is enabled, the data you send us cannot be read by third parties.
4. Data collection on this website
Biscuits
Our websites use so-called „cookies“. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or video playback). Other cookies can be used for user behaviour analysis or for advertising purposes.
Cookies that are necessary for the electronic communication process, for providing certain functions desired by you (e.g. for the shopping cart function) or for optimising the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, the processing is carried out exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG); the consent can be revoked at any time.
You can set up your browser to inform you when cookies are being set, to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when you close the browser. The functionality of this website may be restricted when cookies are deactivated.
If further cookies and services are used on this website, you can find this information in this privacy policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Server request time
IP address
A merging of this data with other data sources will not be carried out.
The collection of this data is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – for this purpose, the server log files must be collected.
Contact Form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not pass this data on without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in efficiently handling enquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent can be withdrawn at any time.
The data you enter into the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g. after your request has been processed). Mandatory legal provisions – particularly retention periods – remain unaffected.
Enquiry by email, telephone or fax
If you contact us by email, telephone or fax, your request, including any personal data arising from it (name, query), will be stored and processed by us for the purpose of handling your enquiry. We will not pass this data on without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in efficiently handling enquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent can be withdrawn at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, you withdraw your consent for storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory legal provisions, particularly statutory retention periods, remain unaffected.
5. Plugins and Tools
Google Fonts (local hosting)
This page uses so-called Google Fonts, provided by Google, for a consistent display of fonts. The Google Fonts are installed locally. No connection to Google's servers is made.
Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Google Maps
This site uses the Google Maps mapping service. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can embed map material on our website.
To use the features of Google Maps, it is necessary to store your IP address. This information is typically transferred to a Google server in the USA and stored there. The provider of this site has no influence over this data transfer. If Google Maps is activated, Google may use Google Fonts for the uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online services and the easy location of places specified on the website. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TDDDG), insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. For details, please see here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on how Google handles user data, please see Google's Privacy Policy. https://policies.google.com/privacy?hl=de.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards for data processing in the US. Any company certified under the DPF commits to adhering to these data protection standards. Further information on this can be found from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.